We want you to understand how and why TruEduGoals (“TEG,” “we” or “us”) collects, uses, and shares information about you when you use our website and other online products and services (collectively, the “Services”) or when you otherwise interact with us or receive a communication from us. This Privacy Policy applies to all of our Services.

What We Collect 

Information You Provide to Us

We collect information you provide to us directly when you use the Services. This includes:

Account information. To create an account, you must provide a username and password. Your username is public, and it doesn’t have to be related to your real name. You may also provide an email address. We also store your user account settings.

Content you submit. We collect the content you submit to the Services. This includes your reports and other communications with moderators and with us. Your content may include text, links, images, gifs, and videos.

Actions you take. We collect information about the actions you take when using the Services. This includes your interactions with content.

Transactional information. If you purchase products or services from us or sign up as a potential client, we will collect certain information from you, including your name, address, email address, and information about the product or service you are purchasing. Payments are processed by third-party payment processors (e.g., 2Checkout and PayPal), so please refer to the applicable processor’s terms and privacy policy for more information about how payment information is processed and stored.

Other information. You may choose to provide other information directly to us. For example, we may collect information when you fill out a form, participate in promotions, request customer support or otherwise communicate with us.

Information We Collect Automatically

When you access or use our Services, we may also automatically collect information about you. This includes:

Log and usage data. We may log information when you access and use the Services. This may include your IP address, user-agent string, browser type, operating system, referral URLs, device information (e.g., device IDs), pages visited, links clicked, the requested URL, hardware settings, and search terms. Except for the IP address used to create your account, TruEduGoals will delete any IP addresses collected after 100 days.

Information collected from cookies and similar technologies. We may receive information from cookies, which are pieces of data your browser stores and sends back to us when making requests, and similar technologies. We use this information to improve your experience, understand user activity, personalize content and advertisements, and improve the quality of our Services For more information on how you can disable cookies, please see “Your Choices” below.

Location information. We may receive and process information about your location. We may also receive location information from you when you choose to share such information on our Services, including by associating your content with a location, or we may derive your approximate location from other information about you, including your IP address.

Information Collected from Other Sources

We may receive information about you from other sources, including from other users and third parties, and combine that information with the other information we have about you. For example, we may receive demographic or interest information about you from third parties, including advertisers, and combine it with our own data using a common account identifier such as a hash of an email address.

How We Use Information About You

We use information about you to:

• Provide, maintain, and improve the Services;
• Research and develop new services;
• Help protect the safety of TruEduGoals and our users, which includes blocking suspected spammers, addressing abuse, and enforcing the TruEduGoals user agreement and our other policies;
• Send you technical notices, updates, security alerts, invoices and other support and administrative messages;
• Provide customer service;
• Communicate with you about products, services, offers, promotions, and events, and provide other news and information we think will be of interest to you
• Monitor and analyze trends, usage, and activities in connection with our Services; and
• Personalize the Services and provide advertisements, content and features that match user profiles or interests.

How Information About You Is Shared

We do not share, sell, or give away your personal information to third parties unless one of the following circumstances applies:

• With our partners. We may share information with vendors, consultants, and other service providers (but not with advertisers and ad partners) who need access to such information to carry out work for us. The partner’s use of personal data will be subject to appropriate confidentiality and security measures.
• To comply with the law. We may share information in response to a request for information if we believe disclosure is in accordance with, or required by, any applicable law, regulation, legal process or governmental request, including, but not limited to, meeting national security or law enforcement requirements. To the extent the law allows it, we will attempt to provide you with prior notice before disclosing your information in response to such a request.
• In an emergency. We may share information if we believe it’s necessary to prevent imminent and serious bodily harm to a person.
• To enforce our policies and rights. We may share information if we believe your actions are inconsistent with our user agreements, rules, or other TruEduGoals policies, or to protect the rights, property, and safety of ourselves and others.
• With our affiliates. We may share information between and among TruEduGoals, and any of our parents, affiliates, subsidiaries, and other companies under common control and ownership.
• With your consent. We may share information about you with your consent or at your direction.
• Aggregated or de-identified information. We may share information about you that has been aggregated or anonymized such that it cannot reasonably be used to identify you.

Ads and Analytics Partners

We may partner with third-party advertisers, ad networks, and analytics providers to deliver advertising and content targeted to your interests and to better understand your use of the Services. These third parties may collect information sent by your computer, browser, or mobile device in response to a request for content, such as unique identifiers, your IP address, or other information about your computer or device. For example:

Advertisers and Ad Networks

Our ad partners and ad networks may use cookies and related technologies to collect information when ads are delivered to you on our Services, but TruEduGoals does not link to or provide them with your actual TruEduGoals account details.

Analytics Partners

We use analytics partners (such as Google Analytics) to help analyze usage and traffic for our Services. As an example, we may use analytics partners to analyze and measure, in the aggregate, the number of unique visitors to our Services.

Other Information

Information Security

We take measures to help protect information about you from loss, theft, misuse and unauthorized access, disclosure, alteration, and destruction. For example, we use HTTPS while information is being transmitted. We also enforce technical and administrative access controls to limit which of our employees have access to non-public personal information.

Data Retention

We store the information we collect for as long as it is necessary for the purpose(s) for which we originally collected it. We may retain certain information for legitimate business purposes or as required by law.

International Data Transfers

We are based in the United States and we process and store information on servers located in the United States. We may store information on servers and equipment in other countries depending on a variety of factors, including the locations of our users and service providers. By accessing or using the Services or otherwise providing information to us, you consent to the processing, transfer and storage of information in and to the U.S. and other countries, where you may not have the same rights as you do under local law.

Changes to This Policy

We may change this Privacy Policy from time to time. If we do, we will let you know by revising the date at the top of the policy. If we make a change to this policy that, in our sole discretion, is material, we will provide you with additional notice (such as adding a statement to the front page of the Services or sending you a notification). We encourage you to review the Privacy Policy whenever you access or use our Services or otherwise interact with us to stay informed about our information practices and the ways you can help protect your privacy. By continuing to use our Services after Privacy Policy changes go into effect, you agree to be bound by the revised policy.

Contact Us

To send a GDPR data subject request or CCPA consumer request, follow the steps in the “Other Information – Data Subject and Consumer Information Requests” section above.

If you have other questions about this Privacy Policy, please contact us at [email protected]