Terms & Conditions

Last updated: (01 May 2020)

Welcome to TruEduGoals and truedugoals.com website, as well as all subdomains of truedugoals.com (the “Site”). TruEduGoals, (“Us” or “We”) provides this Site on the following terms and conditions to each visitor, regardless of whether the visitor has an account, whether that account is paid, and whether their use of TruEduGoals is through a parent, school, or other party. Please read these Terms of Service carefully before using this Site, or registering for its services. By using this Site in any capacity, you agree to these Terms; if you do not agree to these Terms, you may not use this Site.

Warranties


The company makes no representations or warranties with regard to the website or any materials herein, whether express or implied, arising by law or otherwise, including without limitation, any implied warranty arising out of course of performance, course of dealing or usage of trade. In addition, the company makes no representation that the operation of the website and its service will be uninterrupted or error-free. The company will not be liable for the consequences of any technical issues or interruptions on the website.

Limitation of Liability


By acknowledging the above terms and conditions, you agree to release and hold the company and its employees, shareholders, officers, agents, representatives, directors, affiliates, promotion, subsidiaries, advertising and fulfillment agencies, any third-party providers or sources of information or data and legal advisers (the “Company’s Affiliates”) harmless from any and all losses, rights, damages, claims, and actions of any kind, arising from or related to the services, including but not limited to: (a) electronic, hardware or software, Internet, network, email, or computer malfunctions, failures or difficulties of any kind; (b) failed, garbled, incomplete or delayed computer transmissions; (c) any condition caused by events beyond the control of the company, that might cause the product to be corrupted, delayed or disrupted; (d) any injuries, damages or losses of any sort arising in connection with, or as a result of, utilizing our services; or (e) any printing or typographical errors in any materials associated with our services. In addition, you agree to defend, indemnify, and hold the company and company’s Affiliates harmless from any claim, suit or demand, including attorney’s fees, made by a third party due to or arising out of your utilizing of our services, your violation or breach of these Terms and Conditions, your violation of any rights of a third party, or any other act or omission by you.

Disclaimer of Consequential Damages

In no event will TruEduGoals, its employees or associates be liable to the customer for liability or damages under any theory of recovery for any indirect, special, incidental or consequential damages (including, without limitation, rejection, rescindment, deferral, academic probation, loss of scholarships / titles / awards / prizes / grants / positions, lawsuits, suspension, or any other disciplinary or legal actions).

By purchasing our services, you hereby agree to limit all claims to TruEduGoals to a maximum amount of the actual funds paid by you directly to TruEduGoals.

Refund Policy

If you are not satisfied with your service for any reason, between 1 day and 7 days of your initial contact with your writer: you can receive a partial refund, where hours your consultants have already worked with you will be deducted from the refund at a rate of $200 per hour.  After 7 days, refunds are not available either in full or any portion thereof. The refund request must be timely in accordance to the Time Qualifications.

Time Qualifications.  For refund purposes, all time and dates are measured in US Eastern Time.  The first day after an initial consultation is defined to end at 11:59PM US ET the day of the consultation in US ET.  Time is measured starting the moment your initial consult call ends (e.g. phone hang up, Skype call end).  Time is measured until your request is received by TruEduGoals at the email address contact@truedugoals as timestamped by Google.  Delivery by other means or recipients do not qualify, including by email to your admissions consultant.

By way of example, if you have your first consultation from 9AM-11AM EDT Monday July 1st, the end of the first day is 11:59PM EDT Monday. The end of the 7th day is 11:59 PM EDT Sunday July 7th.  A partial refund can be granted at 11:30 PM July 7th but cannot be granted at 8AM July 8th. 

Submission of Request. We receive your request within 360 days of when the Associated Account was paid for. The submission must contain the email address of the account as well as a Payee name and a Payee address. The refund method will be via PayPal, at TruEduGoals discretion within 60 days TruEduGoals receiving the request.

Length of Service
All admissions consulting services start as soon as the payment is received, and end as soon as your advisor marks the work completed.


Plagiarism
Our company does not condone or knowingly take part in plagiarism or any other acts of fraud. Neither the company nor its employees / contractors be liable for any illegal, unethical, or otherwise wrongful use of the essays received from our website. This includes rejection, rescindment, deferral, academic probation, loss of scholarships / titles / awards / prizes / grants / positions, lawsuits, suspension, or any other disciplinary or legal actions. The buyers of edited essays from our website are solely responsible for any and all disciplinary actions arising from the improper, unethical, inappropriate and / or illegal use of the material.

Changes

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

Contact Us

If you have any questions about these Terms, please contact us at [email protected]